We’re thrilled to announce that HTS Spares has been awarded the Platinum Feefo Award, recognising our ongoing commitment to award-winning customer service and customer satisfaction.
What the Platinum Feefo Award Means
The Feefo Platinum Trusted Service Award is based entirely on verified customer reviews. It is awarded to businesses that consistently deliver customer service excellence. For HTS Spares, this accolade reflects our dedication as a trusted supplier to the construction industry, ensuring that our customers receive high-quality products and exceptional service.
Thank You to Our Customers
Every review left by our customers has helped us achieve this milestone. Your feedback supports our vision: to be the brand of choice for owners and operators of off-highway equipment fleets for machine spares and workshop consumables. Being recognised as a Feefo Platinum award winner is especially meaningful because it reflects genuine customer experiences with both our products and service.
A Word from Our Managing Director
To achieve Platinum status, we maintained a Feefo service rating of over 4.5 for at least three consecutive years. We are currently sat at 4.9/5 stars, and this achievement would not have been possible without your valuable feedback and continued support.
Your honest reviews do more than just help us win awards; they help us grow. Each piece of feedback helps us understand what we're doing right and where we can innovate to serve you better.
– Roy Knappett, Managing Director, HTS Spares
Looking Ahead
We're grateful to everyone who has supported us over the years and helped us achieve the Platinum Feefo Award - a real proud moment for all of the team here at HTS Spares. But it doesn't stop here. We are committed to continuing to raise the bar! We will keep listening to customer feedback, improving our services, and maintaining our status as a trusted spare parts supplier in the UK.
